Who to contact at school

School office - 01492 574592 / swyddfa@porthyfelin.conwy.sch.uk

A voicemail system is available and is monitored regularly if you aren’t able to get through.

• Small day to day queries e.g. PE kit, lost uniform, worries from home
  
• Information on school visits and trips
  
• Queries regarding school dinners, payments and ParentPay
  
• Absence from school due to illness or appointment
  
• Picking-up/dropping-off early
  
• To make an appointment to speak to the class teacher or the leadership team
  

Messages will be passed on to teachers and you will receive a response within 2 school days.

*Holiday requests need to be made through the form on the school website

Headteacher/Senior Leadership Team

Contact through e-mail – pennaeth@porthyfelin.conwy.sch.uk

• Raise any concerns or complaints (policy can be found on school website)
  
• Behaviour or bullying matters
  
• Safeguarding concerns
  
• Queries about the school curriculum
  
• Urgent issues regarding your child or your family