Cysylltu

(Saesneg Yn Unig)

Communication with parents is very important to us, and can often be an effective way to solve problems or relieve concerns at an early stage.

Unfortunately, teachers cannot be available for lengthy discussions at pick-up and drop-off times. If you need to discuss anything in-depth with your child’s teacher, you are welcome to contact the school office to request an appointment. Teachers are more than willing to discuss your child’s wellbeing and progress with you at any time throughout the school year.
We would ask for your patience if you can't get an appointment immediately as the demands on teachers' time are often great.

Who to contact:

School office - 01492 574592 / swyddfa@porthyfelin.conwy.sch.uk
A voicemail system is available and is monitored regularly if you aren’t able to get through.

•    Small day to day queries e.g. PE kit, lost uniform, worries from home
•    Information on school visits and trips
•    Queries regarding school dinners, payments and ParentPay
•    Absence from school due to illness or appointment
•    Picking-up/dropping-off early
•    To make an appointment to speak to your child’s class teacher - Messages will be passed on to teachers and you will receive a response within 2 school days.

* Holiday requests need to be made through the form on the school website

Headteacher/Senior Leadership Team
Contact through e-mail – pennaeth@porthyfelin.conwy.sch.uk

•    Raise any concerns or complaints (policy can be found on school website)
•    Behaviour or bullying matters
•    Safeguarding concerns
•    Queries about the school curriculum
•    Any urgent issues regarding your child or your family

All urgent enquiries will be answered within 24 hours.